At Crystline, we ensure that every order of natural healing gemstones and crystals is packed with care, shipped securely, and delivered in a timely manner. Our goal is to make sure your purchase reaches you safely while preserving the beauty, energy, and authenticity of every piece.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment confirmation.

• During high-demand periods, such as festive seasons or sales, processing may take an additional 1–2 days.

2. Shipping Methods & Delivery Time

• We partner with trusted courier services to deliver your products across India.

• Standard delivery timelines: 3–7 business days (depending on location).

• Remote or rural areas may take slightly longer.

3. Shipping Charges

• Shipping charges are calculated at checkout and may vary based on weight, location, and delivery speed selected.

• Free shipping offers, when available, will be clearly mentioned on our website.

4. Order Tracking

• Once shipped, you will receive an email or WhatsApp notification with your tracking number.

• You can track your shipment directly through the courier partner’s website.

5. Packaging & Safety

• Each order of natural healing gemstones and crystals is packed using secure, eco-friendly packaging to ensure it reaches you undamaged.

• Fragile items like geodes or crystal decor are packed with extra protection.

6. International Shipping

All orders are delivered through DTDC, FedEX and DHL. Estimated Delivery timeline is 12-14 Working Days.

7. Cancellations & Refunds

Please note that shipping timelines may be impacted by order cancellations. For full details, refer to our Cancellation & Refund Policy.